Client Initial Setup

When using this system by Microsoft Edge, you need to set up the Web browser.
However, in the case of Firefox, Google Chrome and Safari, the browser setup is not necessary.

About the correspondence browser, in the case of Windows OS: you need to install Microsoft Edge (the latest stable version of Chromium), the latest stable version of Firefox, or the latest stable version of Google Chrome, and in the case of Mac OS: only the latest stable version of Safari is necessary.
In addition, the correspondence OSs are Windows10,11 macOS (11 or higher).

Microsoft Edge Setup

  1. Start Microsoft Edge.

  2. Click the Setting and more icon (the three dots) in the upper right corner, click “Settings”, and click “System and performance”.

  3. Under the “Optimize Performance”, set up in one of the following ways.
    ■Turn off “Save resources with sleeping tabs”.
    image4 frame
    ■Add the site of this system under the “Never put these sites to sleep” section. image5 frame

    In addition to the settings above, in the case of using a proxy server,perform the exception setup not to use a proxy server for the site of this system.
    About the necessity of the exception setup of the proxy server, ask the system administrator.